Account Terms and Conditions

This is a contract. It spells out terms and conditions of access to Jackpine Internet Service and outlines your and our responsibilities. It also limits our liability. By using the service your are deemed to agree to the terms and conditions contained on all pages which are identified with your account classification.

Jackpine may be used only for lawful purposes. Transmission or solicitation for reception of material that violates US Federal or Michigan State Law, or State Law of the state from which you are transmitting or receiving is strictly prohibited. Specifically, by using the service, you are deemed to agree not to knowingly transmit or receive material that is threatening, legally obscene, libelous or violates trade-secret, patent or copyright protections while using Jackpine Internet Service.

You agree to indemnify and hold harmless Jackpine and its owners from all claims that are a result of your usage, without limitation.

Jackpine makes no warranties or representations of any kind for the services that are being provided. We explicitly disclaim any warranty of merchantability or fitness for any purpose whatsoever. We are not responsible for any loss you suffer as a result of using Jackpine Internet Service, including but not limited to loss resulting from delays, improper or incomplete delivery of information, possible "computer viruses" or interruption of service, regardless of cause. We do not guarantee the continued availability of any services offered on the Internet at the time of contract signing.

Notwithstanding the above, you agree that should we be found liable in a court of law for any action or lack of action related to your use of Jackpine Internet Service, our liability is limited to the unused portion of your subscription fee.

Electronic Communication Privacy Act of 1986-NOTICE: We reserve the right to monitor any and all communications through or with Jackpine Internet Service. You agree that Jackpine Internet Service are not to be considered a secure communications medium for the purposes of the ECPA, and that no expectation of privacy is afforded.

You agree that the security of your account, including the password, is your responsibility and that all use that emanates from your account will be considered to be undertaken by you unless it can be shown to have been an unauthorized intrusion. You agree to notify Jackpine. Internet Service immediately if you believe that your account has been or is being compromised.

Dialup accounts are single session accounts and as such are restricted to a single connection at any given time. Consuming more than one modem line is explicitly prohibited. Violations of this policy will be dealt with as theft of service and will result in backbilling at 64kb Frame Relay rates to the inception of your subscription. Jackpine may also prosecute these violations under civil and criminal law. We are interested in proactively working with you and coming to mutually agreeable terms for multiple session accounts. Please contact us if you need to discuss specific connectivity requirements.

You agree not to obstruct the system's identification procedures in electronic communications which you initiate. Anonymous services may be used provided that you do not attempt to impersonate others.

The transmission of unsolicited advertising through mass-electronic mail, Usenet postings to inappropriate groups, or other direct transmission is prohibited. However, posts made to appropriate Usenet groups as well as general commercial use of Jackpine Internet Service is encouraged.

You agree not to abuse the system and its resources including any quotas on disk usage which may be imposed and policies on the use of resources (such as Usenet) which reach beyond this system. You agree not to attempt to violate the security of this system or its authentication and accounting procedures.

You agree to notify us if you move or otherwise change your mailing address. You further agree to provide a regular postal address which is your primary legal residence or place of business. Jackpine will not disclose this information to any third party except upon the presentation of a valid warrant or court order. We reserve the right to use this information for internal Jackpine purposes and to advise you of new service and product offerings by Jackpine Internet Service. We do not sell our mailing list to other companies under any circumstances.

Jackpine Internet Service will bill our Customers at the beginning of the month for the current month's service. Payment is due upon the Customer's receipt of the bill. Metered billing for the previous month, if applicable, will be included on this invoice. If payment is not received by the end of the current month, the account will be terminated and the customer will be subject to additional connection fees to reestablish the account. Termination does not remove the Customer's responsibility under this Agreement to pay all fees incurred up to the date of termination. Connection fees are due prior to the commencement of service. Upon termination of a subscriber’s account all data stored in the customer's directories will be deleted. Jackpine Internet Service encourages use of "Instant Pay" for services offered by Jackpine Internet Service.

The Customer may terminate this service at any time upon thirty days prior written notice. The Customer is responsible to pay all fees up to the date of termination of the service, except where Jackpine is unable to provide services under this Agreement through it's own negligence. Termination will be effective at the end of the month following the 30th day after Jackpine Internet Service receives notification.

Jackpine reserves the right to change these terms and conditions at any time, as well as the services offered. Posting of the new terms and conditions or service changes on the system in a conspicuous place shall constitute proper notice. Notice of rate changes will be mailed to customers at least 30 days prior to the date of effectiveness.

Jackpine reserves the right to disclose the information which can be discerned from the "finger" command to third parties. This normally includes your full name, login id and time of last system access.

Violation of any of the terms and conditions of service may result in the cancellation of your subscription and the forfeiture of the remainder of your subscription fee. Serious violation may result in civil or criminal prosecution. Jackpine may discontinue any or all classes of service at its discretion. Should Jackpine exercise this right subscribers will receive a pro-rated refund.

You agree that you are aware that this system contains the information known as "Usenet News Groups", and that portions of the system may contain messages which you may find offensive. You further understand that Jackpine does not censor or in any other way control the contents of this information service, and that nearly all of the information found here originates on systems other than those under Jackpine's control. You also understand that Jackpine cannot confirm the proper classification of information presented in many areas of the system. You consent to the display or transfer of all information presented and waive all rights and claims towards Jackpine Press, Inc., its owners and employees.

Jackpine requires that our agreements be made with a person who is qualified to contract. If you are the guardian or parent of a minor who is requesting access, read these pages in their entirety. There are aspects of this service that are not under our complete control, and it is important that you understand and agree with these limitations in the classification of material. Some material on this system or available via this system may contain adult themes or subject matter. By using the service parents and/or guardians agree to the terms of this agreement and agree that Jackpine is not responsible for the content of the materials that may be available.

This agreement is available to all users of Jackpine Internet Service on the Jackpine Web Site and all users are provided a copy of this agreement on the signup CD. Continued us of the account is deemed to be acceptance of all terms.

SERVICES and PRICING.

Jackpine Internet Service (hereinafter referred to as Jackpine) offers a wide range of services to be able to meet the demands of each and every user. We encourage our customers to use the "Instant Pay" plan when selecting your desired service. The Mail/News, Basic and Standard services include an automatic disconnect if no activity is detected for 20 minutes. All accounts include up to 1Mb of E-mail storage and 2.5 Mb of user storage. If more storage is required, please contact Jackpine Basic and Extended services include a sample home page area which is set up on request.

 

Pricing effective August 28, 1999

Economy Service includes a UNIX shell account, PPP connection, an E-mail box on our system, and 20 hours of service each month. Economy service is ideal for an individual who wants to see what the net is all about or someone who uses email only. Economy service is normally billed quarterly.

Activation
$15.00

Monthly
$10.00

Yearly
$100.00

Hourly (over 10 hrs) $1.00 ea

Basic Service includes a UNIX shell account, PPP connection, an E-mail box on our system, and 40 hours of service each month. This level of service is ideal for an individual or small business with a single machine to connect to the Internet. With basic service you can use World Wide Web browsers, Gopher, Telnet, etc.

Activation
$15.00

Monthly
$15.00

Yearly
$145.00

Hourly (over 30 hrs) $1.00 ea

Extended Service includes all of the features of our Basic Service but includes 240 hours of service each month. This level is ideal for a business who may have several users who use the account or a single user who does extensive research..

Activation
$15.00

Monthly
$17.95

Yearly
$175.00

Hourly (over 240 hrs) $1.00 ea

(Single channel ISDN is billed the same as 56K analog service. Dual Channel ISDN or analog is billed at $35.00 per month or $340.00 per year.)
 
Premium Service includes all of the features of Extended Service, but adds a second E-mail account and virus and Junk Mail filtering.
 

Activation
$15.00

Monthly
$19.95

Yearly
$200.00

Hourly (over 240 hrs) $1.00 ea

Super Premium Service includes all of the features of Premium Service but add a third E-mail account and allows for 480 hours of access per month (an average of 16 hours per day).

Activation
$15.00

Monthly
$21.95

Yearly
$220.00

Hourly (over 240 hrs) $1.00 ea

 

POP Mail Accounts are available for family members or business associates Jackpine's dial up customers. These POP accounts give your family members or business associates their personal E-mail address and mail box which can be accessed from your connection. They get their own password and E-mail storage allocation as well.

Activation

Monthly

Yearly

$0

$2.00

$20.00

Inactive Account status is available for $2.50 per month. If you go away for the winter, this may be for you. Your email address remains open and can be accessed form anywhere on the Internet. Simply call us when you come back and your account will be reactivated with no activation fee.

Basic Business Service includes mail, news world wide web, 240 hours per month, 10 mail accounts, domain name registration and home page hosting. This service is designed for the larger business that has a number of people who need access to mail and other features and the business which want a distinctive presence.

Activation
$15.00

Monthly
$50.00

Yearly
$500.00

Hourly (over 240 hrs) $1.00 ea

Dedicated Service includes all of the features of our Basic service through a dedicated phone line at our facility with no hourly charges. This insures that you will never get a busy signal when trying to connect and will not be subject to automatic disconnection due to inactivity. This level of service is ideal for small to medium sized businesses with their own Local Area Network. The monthly fee includes up to 20 individual mail boxes. Don't be fooled, our activation prices include the modem at our facility.

Service

Activation

Monthly

33.6/56K/64K ISDN

$15.00

$89.00 (Does not include Telco charges)

128K ISDN

$15.00

$129.00 (Does not include Telco charges)

T1

$1000.00

$200.00 (Does not include Telco Charges)

***One or more of the above services may not be available in all areas and Telco charges may vary.

Domain Name Registration Jackpine will setup a top level domain for you, including MX mail forwarding, for a one-time fee of $35.00, changes will be subject to a $15.00 fee. Individuals who don't maintain a dial up or web page account with Jackpine Internet Services will be charged a monthly fee for mail forwarding.

Domain Hosting Jackpine will host a domain if the customer has an account with Jackpine Internet Service. The charge is $20.00 per month. (Domain Hosting is included with the Basic Business Service.)

World Wide Web Page Development. Jackpine can create a World Wide Web presence for your business or organization according to your specifications using existing artwork, such as brochures, catalogs or letterhead. If artwork is not available, we can create it. Web Page creation and editing is billed at $45.00 per hour. Call us to discuss your project, we will be happy to provide you with a quotation.

Software You can use your own software, (Any internet browser/mail program will work.) or we can provide you with a preprogrammed CD for no charge at the time of activation (additional copies are available for $9.95) that includes support for Windows 95, Windows NT, Windows 3.1 and Macintosh. The CD includes Microsoft Internet Explorer, Netscape and a selection of additional FreeWare and ShareWare, which may include but not be limited to WinZIP, Eudora Lite, PowWow, WS_FTP, NetNanny, and HotDog.

Support Each account includes 1 hour of free telephone support for configuration and setup. In-shop Internet Set-Up is $16.50.00 and On-Site setup is $32.95. (Internet setup does not include solving other problems that may exist on your system.) We do not guaranty any particular connection speed from your location. We have found that telephone line conditions vary and that some locations cannot achieve the maximum that their modem will support.

Modems We support all standard PC Modems and ISDN Terminal Adapters, but do not guarantee the functionality of your modem. We can provide you with a wide variety of internal or external modems from the leading modem vendors. 33.6 Kbps, 56 Kbps and ISDN are all available.

09/28/2001
©Copyright Jackpine Press, Inc. 1998, 76 Filer Street, Manistee, MI 49660
Phone 800-723-8344 Fax 616-723-4660